Introducing the EcoFlow RIVER 2 Portable Power Station, a true game-changer in the world of portable power solutions. What sets the RIVER 2 apart is its remarkable charging speed, boasting an industry-leading feature that fully charges in just 60 minutes. This impressive feat is 5 times faster than other portable power stations available and 38% quicker than its predecessor. Imagine fully charging your RIVER 2 while packing your bags, ensuring you're always prepared for those spontaneous last-minute adventures.
At the heart of the RIVER 2 Series lies an upgraded LFP battery chemistry, delivering outstanding longevity by allowing over 3000 charge and discharge cycles. This equates to approximately 10 years of daily use, a remarkable 6 times longer lifespan compared to the industry average. With LFP cells at its core, the RIVER 2 Series embodies safety, durability, and exceptional efficiency, even in warmer climates.
Setting a new standard for security and reliability, the RIVER 2 Series proudly holds the prestigious TÜV Rheinland certification. As the world's first portable power station to achieve this high safety standard, it guarantees the utmost peace of mind for users. The RIVER 2 Series is not just a portable power station; it's a testament to innovation, setting the benchmark for quality and trustworthiness in the industry.
Shipping
We offer free shipping on all products.
Estimated Shipping Time: 7 Business Days
Warranty
The EcoFlow service team will take care of all the after-sales issues. If any quality issues are involved, please feel free to contact our service team service@ecoflow.com
Cancellation
Customers can request a full refund within 24 hours after placing an order on wheelsandchairs.com
Please note that we will charge a transaction fee if you apply for the refund 24 hours after the order is placed and before delivery has been made (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users, 3.3% for Klarna users).
Orders cannot be canceled more than 30 days after they are shipped.
Return
The return service is currently available to US orders only.
If you are unsatisfied with your purchase, you may return the purchased items complete in their original packing within 30 days of receiving them for an exchange or refund.
If 30 days have passed since your purchase, we cannot offer a refund or exchange.
For quality issues, we will give you a full refund or one-time free replacement within 30 days of receiving the items.
Please collect the package first if your order has been shipped and you want to return it. Then contact our Wheels & Chairs Support via sales@wheelsandchairs.com to obtain instructions to return.
Please note that a double shipping fee may be deducted from the original payment if you reject the shipments.
You’ll be charged for shipping and a transaction fee (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users) in the event of a return on US orders.
Return Process
Contact Wheels & Chairs at sales@wheelsandchairs.com to start the return process. Please provide them with proof of purchase, such as an invoice.
You will receive instructions on how to properly pack the products and return them to us. Please make sure all components are included in the package.
Refund
After you have returned the product to our warehouse, we will issue a refund within 14 business days. You will be notified by email when your order is refunded. If you have not received the refund after 14 business days, please contact us via sales@wheelsandchairs.com
Return Shipping Cost
Please note that return shipping costs include shipping costs and handling fees.
After-sale Service Contact
Email: sales@wheelsandchairs.com
Phone: +1 (757) 654-1727 (English service only. International charges apply if calling from outside of the US)
Got questions? Read through our FAQ page listed in our Main Menu to see if it's answered there! If not, please contact us either through the chatbot found on the bottom right of the screen or via this form.