The EcoFlow RIVER 2 Max Portable Power Station redefines convenience and efficiency in portable power solutions. Its standout feature is the incredible charging speed, allowing it to go from 0% to 100% in just one hour. This remarkable pace outpaces industry standards, making it 5 times faster than other portable power stations available and 38% quicker than previous generations. With the RIVER 2 Max, you can fully charge it while preparing for your next adventure, ensuring you're always ready for those spontaneous last-minute trips.
At the core of the RIVER 2 Max lies an upgraded and long-lasting LiFePO4 battery chemistry. This technology enables the RIVER 2 Max to withstand over 3000 charge and discharge cycles, equivalent to approximately 10 years of daily use. This longevity is an impressive 6 times longer than the industry average. With LiFePO4 cells, the RIVER 2 Max excels in safety, durability, and efficiency, even in warmer climates.
Adding another layer of protection, the RIVER 2 Max features a state-of-the-art Battery Management System (BMS). This system continuously monitors voltage, current, and temperature, providing comprehensive protection for the RIVER 2 Max. This ensures its longevity and extends its operational life to the maximum, making it a reliable and enduring power source for all your needs.
Shipping
We offer free shipping on all products.
Estimated Shipping Time: 7 Business Days
Warranty
The EcoFlow service team will take care of all the after-sales issues. If any quality issues are involved, please feel free to contact our service team service@ecoflow.com
Cancellation
Customers can request a full refund within 24 hours after placing an order on wheelsandchairs.com
Please note that we will charge a transaction fee if you apply for the refund 24 hours after the order is placed and before delivery has been made (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users, 3.3% for Klarna users).
Orders cannot be canceled more than 30 days after they are shipped.
Return
The return service is currently available to US orders only.
If you are unsatisfied with your purchase, you may return the purchased items complete in their original packing within 30 days of receiving them for an exchange or refund.
If 30 days have passed since your purchase, we cannot offer a refund or exchange.
For quality issues, we will give you a full refund or one-time free replacement within 30 days of receiving the items.
Please collect the package first if your order has been shipped and you want to return it. Then contact our Wheels & Chairs Support via sales@wheelsandchairs.com to obtain instructions to return.
Please note that a double shipping fee may be deducted from the original payment if you reject the shipments.
You’ll be charged for shipping and a transaction fee (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users) in the event of a return on US orders.
Return Process
Contact Wheels & Chairs at sales@wheelsandchairs.com to start the return process. Please provide them with proof of purchase, such as an invoice.
You will receive instructions on how to properly pack the products and return them to us. Please make sure all components are included in the package.
Refund
After you have returned the product to our warehouse, we will issue a refund within 14 business days. You will be notified by email when your order is refunded. If you have not received the refund after 14 business days, please contact us via sales@wheelsandchairs.com
Return Shipping Cost
Please note that return shipping costs include shipping costs and handling fees.
After-sale Service Contact
Email: sales@wheelsandchairs.com
Phone: +1 (757) 654-1727 (English service only. International charges apply if calling from outside of the US)
Got questions? Read through our FAQ page listed in our Main Menu to see if it's answered there! If not, please contact us either through the chatbot found on the bottom right of the screen or via this form.