Wheels & Chairs matches the warranty and return policy of our supplier Drive. You can find the warranty of an item on the specific item's product page on their website (https://www.drivemedical.com/us/en/faq), if you have already purchased the unit. This warranty does not cover device failure due to owner misuse or negligence, or normal wear and tear. The warranty does not extend to non-durable components which are subject to normal wear and need periodic replacement.
Batteries on power mobility products are covered under warranty for twelve (12) months from the date of purchase. Battery life is dependent on temperature, weight of the user, amount of daily use (around the block vs. 5 miles per day) and how well the batteries have been maintained (charged daily or were they allowed to run down to empty). Depending on conditions, batteries can last as little as six (6) months and sometimes up to two (2) years.
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