The EcoFlow DELTA Pro Smart Generator, slated for shipping in mid-October, is a versatile and forward-thinking power solution. It offers dual-fuel capability, running on both gasoline and LPG (liquefied petroleum gas), which empowers users with flexibility in choosing their preferred fuel source. With a substantial 20kWh capacity and a standard LPG tank, this smart generator ensures worry-free backup power, allowing you to seamlessly integrate it into your energy system.
One notable advantage of the DELTA Pro Smart Generator is its remarkable efficiency, allowing you to save up to 40% of fuel when connected to DELTA series and Power Kits. The ability to remotely control and monitor its operation via a user-friendly app provides added convenience. Featuring four distinct ways to initiate its operation and equipped with five security alerts, this generator is engineered with user safety and convenience in mind.
Designed for easy maintenance and engineered to operate quietly at just 56dB from a distance of 23ft, the DELTA Pro Smart Generator offers both practicality and peace of mind. It's a valuable addition to your power backup arsenal, ensuring you have reliable backup power when needed. Please note that to connect the DELTA Pro to the Smart Generator, the EcoFlow DELTA Pro to Smart Generator Adapter (available separately) is required, providing seamless compatibility for a comprehensive energy solution.
Shipping
We offer free shipping on all products.
Estimated Shipping Time: 7 Business Days
Warranty
The EcoFlow service team will take care of all the after-sales issues. If any quality issues are involved, please feel free to contact our service team service@ecoflow.com
Cancellation
Customers can request a full refund within 24 hours after placing an order on wheelsandchairs.com
Please note that we will charge a transaction fee if you apply for the refund 24 hours after the order is placed and before delivery has been made (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users, 3.3% for Klarna users).
Orders cannot be canceled more than 30 days after they are shipped.
Return
The return service is currently available to US orders only.
If you are unsatisfied with your purchase, you may return the purchased items complete in their original packing within 30 days of receiving them for an exchange or refund.
If 30 days have passed since your purchase, we cannot offer a refund or exchange.
For quality issues, we will give you a full refund or one-time free replacement within 30 days of receiving the items.
Please collect the package first if your order has been shipped and you want to return it. Then contact our Wheels & Chairs Support via sales@wheelsandchairs.com to obtain instructions to return.
Please note that a double shipping fee may be deducted from the original payment if you reject the shipments.
You’ll be charged for shipping and a transaction fee (2.6% for credit card users, 3.6% for PayPal users, 3.5% for Affirm users) in the event of a return on US orders.
Return Process
Contact Wheels & Chairs at sales@wheelsandchairs.com to start the return process. Please provide them with proof of purchase, such as an invoice.
You will receive instructions on how to properly pack the products and return them to us. Please make sure all components are included in the package.
Refund
After you have returned the product to our warehouse, we will issue a refund within 14 business days. You will be notified by email when your order is refunded. If you have not received the refund after 14 business days, please contact us via sales@wheelsandchairs.com
Return Shipping Cost
Please note that return shipping costs include shipping costs and handling fees.
After-sale Service Contact
Email: sales@wheelsandchairs.com
Phone: +1 (757) 654-1727 (English service only. International charges apply if calling from outside of the US)
Got questions? Read through our FAQ page listed in our Main Menu to see if it's answered there! If not, please contact us either through the chatbot found on the bottom right of the screen or via this form.