SmartScoot Mobility Scooter

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Wheels & Chairs matches the warranty and return policy of our manufacturers to give the best possible deal for our customerssee bleow for the manufacturer's warranty for the HandyScoot and Smartscooot. To file a claim or ask any question, you can reach our customer support team at (757) 654-172 and sales@wheelsandchairs.com.

Limited Warranty

Life Mobility Solutions, LLC, SmartScoot™ (LMS) warrants your SmartScoot™ against defects in materials and workmanship from the date of the original retail purchase as follows:

2 Year Limited Warranty:  Structural Frame under normal use conditions.

1 Year Limited Warranty:  All components, including motor, brakes, electrical, and axles under normal use conditions.

1 Year Limited Warranty:  Battery under normal use conditions.

This limited warranty extends only to the original owner and is not transferable to anyone else.

If a defect exists, LMS will, at its option and to the extent permitted by law either (1) provide components to repair the SmartScoot™ using new or refurbished parts at no charge to you; (2) exchange the SmartScoot™ with a functionally equivalent product that is new or refurbished; or (3) refund the original purchase price.  After repair or replacement, the SmartScoot™/functionally equivalent product will be covered by this limited warranty for the longer of the remainder of the original limited warranty period, or 90 days after LMS ships the SmartScoot™/functionally equivalent product to you.  LMS’s responsibility to repair or replace the SmartScoot™, or to refund the purchase price, is your exclusive remedy.  This warranty excludes damage caused by abuse, misuse, accidents, unauthorized repairs, alterations, modifications, failure to follow instructions in the User’s Instruction Manual and battery Operating Instruction, or other causes that are not defects in materials and workmanship for which LMS is responsible.

This Limited Warranty does not cover parts which may, under normal wear and tear, require replacement including, without limitation, tires, upholstery, fuses, etc.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, LMS IS NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR SERVICE OF THE SMARTSCOOT™.  THE WARRANTY AND REMEDIES STATED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES OR CONDITIONS, WHETHER ORAL, WRITTEN, EXPRESS, STATUTORY, OR IMPLIED TO THE EXTENT PERMITTED BY APPLICABLE LAW.  LMS SPECIFICALLY DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IF IMPLIED WARRANTIES CANNOT BE DISCLAIMED, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.  Any recovery is limited to the original purchase price.  No person is authorized to modify this Limited Warranty.

THIS WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS.

Some states do not allow limitations on how long an LMS lied warranty lasts, or exclusions of incidental or consequential damages and the above limitations may not apply to you.  This Limited Warranty gives you specific legal rights. You may have other rights, which vary from state to state.

This warranty and all lawsuits, disputes, and claims will be governed by and interpreted under the laws of the State of New Mexico, regardless of any conflict of law principles.   The parties also irrevocably consent to the jurisdiction of the State Court of Santa Fe County, New Mexico, and agree that the State Court of Santa Fe County, Georgia shall have exclusive jurisdiction and be the sole venue for the consideration of any lawsuits, disputes, and claims between the parties.

The parties hereby waive the right to any jury trial on any lawsuit, dispute, claim, or controversy.  The parties also waive any right to consolidate or to have handled as a class action any proceeding on any lawsuit, dispute, claim, or controversy.  The parties agree that any proceedings will be conducted solely on an individual basis.  The parties agree not to seek to have any lawsuit, dispute, claim, or controversy heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity.

If any provision herein is found to be illegal or unenforceable, that provision will be severed with the remaining in full force and effect.

Return Policy

If you disagree with any of the terms and conditions herein, you must submit a written request to pam@smartscoot.com for a Return Authorization within 3 days of delivery.  Do not unpack or assemble the SmartScoot™.  The scooter must be returned in its original box and in new and unused condition, accompanied by the original receipt. All other returns must be made within 14 days of delivery and only in “as new” condition. The customer is responsible for all shipping costs including incidental shipping damage caused by improper packing. A Return Authorization must be made by written request to pat@smartscoot.com and the return must be accompanied by the original receipt. The scooter must be returned in its original box. All returns are subject a 10% restocking fee.

Waiver of Liability, Disclaimer, and Indemnification

When utilizing a SmartScoot™ and equipment provided by Life Mobility Solutions, LLC, you acknowledge that you have read, understood and had the opportunity to ask questions regarding this Waiver of Liability, Disclaimer and Indemnification and agree to these as a condition for the use/ purchase of the SmartScoot™ scooter and equipment provided by Life Mobility Solutions, LLC.

I hereby guarantee that I, the “Purchaser”, am of sound mind, am over the age of 18 years old and acknowledge that I have read and understood completely the SmartScoot™ Users Instruction Manual. I understand and recognize that the equipment is unfamiliar to me, and it is my sole responsibility to use utmost care and caution when determining where and when I ride the scooter utilizing the guidelines in the SmartScoot™ Users Instruction Manual.

I agree to be the sole person driving the scooter and I am fully responsible for any person or persons who, with or without my consent, sit on, or ride the scooter. I hereby release, waive, and discharge the right to seek medical reimbursement or the legal prosecution of Life Mobility Solutions, LLC for any physical injury resulting to myself or someone else or property damage from the equipment provided by Life Mobility Solutions, LLC.

I hereby agree to defend, indemnify and hold harmless Life Mobility Solutions, LLC, its managers, members, employees and agents for any loss or damages awarded by a court of competent jurisdiction resulting from any claim, action, or demand including reasonable attorney’s fees arising out of or related to the SmartScoot ™ and equipment provided by Life Mobility Solutions, LLC.   It is my express intent that this Waiver of Liability, Disclaimer and Indemnification shall bind my family, my heirs, assigns and personal representatives.  I am aware that the operation of a personal mobility device such as the SmartScoot™ has inherent risks.  By reading, understanding and signing Life Mobility Solutions, LLC Waiver of Liability, Disclaimer and Indemnification I fully accept and assume responsibility for all such risks, losses, costs and damages incurred as a result of operating the SmartScoot™.

HandyScoot Warranty & Returns

All returns must be made within 14 days of delivery and only in “as new” condition in the original box. The customer is responsible for all shipping costs including incidental shipping damage caused by improper packing. A Return Authorization must be made by written request to info@Handyscoot.com and the return must be accompanied by the original receipt.

All returns are subject a 10% restocking fee.

The scooter must be returned in its original box, with all the components and in “as new” condition.

HandyScoot™ warrants your mobility scooter against defects in materials and workmanship from the date of the original retail purchase as follows:

2 Year Limited Warranty: Structural Frame under normal use conditions.

2 Year Limited Warranty: All components, including motor, brakes, electrical, and axles under normal use conditions.

2 Year Limited Warranty: Battery under normal use conditions.

This limited warranty extends only to the original owner and is not transferable to anyone else. If a defect exists, HandyScoot™ will, at its option and to the extent permitted by law either (1) provide components to repair the unit using new or refurbished parts at no charge to you, (2) exchange the HandyScoot™ with a functionally equivalent product that is new or refurbished; or (3) refund the original purchase price. This warranty excludes damage caused by abuse, misuse, accidents, unauthorized repairs, alterations, modifications or other causes that are not defects in materials and workmanship for which HandyScoot™ is responsible.

This Limited Warranty does not cover parts which may, under normal wear and tear, require replacement including, without limitation, tires, upholstery, fuses, etc.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, HANDYSCOOT™ IS NOT LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR SERVICE OF THE HANDYSCOOT™. THE WARRANTY AND REMEDIES STATED ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES OR CONDITIONS, WHETHER ORAL, WRITTEN, EXPRESS, STATUTORY, OR IMPLIED TO THE EXTENT PERMITTED BY APPLICABLE LAW. HANDYSCOOT™ SPECIFICALLY DISCLAIMS ALL IMPLIED AND STATUTORY WARRANTIES INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF IMPLIED WARRANTIES CANNOT BE DISCLAIMED, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. ANY RECOVERY IS LIMITED TO THE ORIGINAL PURCHASE PRICE. NO PERSON IS AUTHORIZED TO MODIFY THIS LIMITED WARRANTY.

THIS WARRANTY DOES NOT AFFECT YOUR STATUTORY RIGHTS.

Some states do not allow limitations on how long an implied warranty lasts, or exclusions of incidental or consequential damages and the above limitations may not apply to you. This Limited Warranty gives you specific legal rights. You may have other rights in your state.

This warranty and all lawsuits, disputes, and claims will be governed by and interpreted under the laws of the State of New Mexico, regardless of any conflict of law principles.  The parties also irrevocably consent to the jurisdiction of the State Court of Santa Fe County, New Mexico, and agree that the State Court of Santa Fe, New Mexico shall have exclusive jurisdiction and be the sole venue for the consideration of any lawsuits, disputes, and claims between the parties.

The parties hereby waive the right to any jury trial on any lawsuit, dispute, claim or controversy.  The parties also waive any right to consolidate or to have handled as a class action any proceeding on any lawsuit, dispute, claim, or controversy.  The parties agree that any proceedings will be conducted solely on an individual basis.  The parties agree not to seek to have any lawsuit, dispute, claim, or controversy heard as a class action, private attorney general action, or in any other proceeding in which either party acts or proposes to act in a representative capacity.

If any provision herein is found to be illegal or unenforceable, that provision will be severed with the remaining in full force and effect.

Return Policy: All returns must be made within 14 days of delivery and only in “as new” condition in the original box with all the components. The customer is responsible for all shipping costs including incidental shipping damage caused by improper packing. A Return Authorization must be made by written request to info@Handyscoot.com and the return must be accompanied by the original receipt. All returns are subject a 10% restocking fee.

Waiver of Liability, Disclaimer and Indemnification

When utilizing a HandyScoot™ and equipment, you acknowledge that you have read, understood and had the opportunity to ask questions regarding this Waiver of Liability, Disclaimer and Indemnification and agree to these as a condition for the use/purchase of the HandyScoot™.

I hereby guarantee that I, the “Purchaser”, am of sound mind, am over the age of 18 years old and acknowledge and recognize that the equipment is unfamiliar to me, and it is my sole responsibility to use utmost care and caution when determining where and when I ride the scooter utilizing the guidelines in the HandyScoot™ Instruction Manual.

I agree to be the sole person driving the scooter and I am fully responsible for any person or persons who, with or without my consent, sit on, or ride the scooter.  I hereby release, waive, and discharge the right to seek medical reimbursement or the legal prosecution of HandyScoot™ for any physical injury resulting to myself or someone else or property damage from the equipment provided by HandyScoot ™.

I hereby agree to defend, indemnify and hold harmless HandyScoot™, its managers, members, employees and agents for any loss or damages awarded by a court of competent jurisdiction resulting from any claim, action, or demand including reasonable attorney’s fees arising out of or related to the HandyScoot™ and equipment provided by HandyScoot™.  It is my express intent that this Waiver of Liability, Disclaimer and Indemnification shall bind my family, my heirs, assigns and personal representatives.  I am aware that the operation of a personal mobility device such as the HandyScoot™ has inherent risks.  By reading, understanding and signing HandyScoot’s™ Waiver of Liability, Disclaimer and Indemnification I fully accept and assume responsibility for all such risks, losses, costs and damages incurred as a result of operating the HandyScoot™.

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